Shipping policy
Shipping Policy
Business Name: SAMRUDHA AYURVEDA
Website: www.swayamshakti.in
1. Order Processing Time
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All orders are processed within 1–3 business days (excluding Sundays & public holidays).
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Once dispatched, you will receive a tracking ID via SMS/Email.
2. Shipping Charges
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Free Shipping is available on prepaid orders across India.
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Cash on Delivery (COD) orders may include an additional charge of ₹50 (as displayed at checkout).
Shipping charges (if any) will be clearly shown before payment.
3. Delivery Timeline
Estimated delivery time:
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Metro Cities: 3–5 business days
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Other Locations: 4–7 business days
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Remote Areas: Up to 8–10 business days
Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.
4. Order Tracking
Once your order is shipped, a tracking link will be shared via SMS or email.
You can track your order using the provided tracking number.
5. Incorrect Address / Delivery Failure
Please ensure your shipping details are correct.
If an incorrect address or phone number is provided, we will not be responsible for delivery failure.
If a COD order is returned due to non-acceptance, future COD orders may be restricted.
6. Damaged or Tampered Package
If you receive a damaged or tampered package:
✔ Do not accept the parcel
✔ Inform us immediately at swayamshakti.in@gmail.com
✔ Share photos/videos for verification
7. Delays
While we strive to deliver on time, SAMRUDHA AYURVEDA is not liable for delays caused by courier partners or external factors beyond our control.
8. Contact Us
For shipping-related queries, contact us at:
📧 swayamshakti.in@gmail.com